Customer Experience Manager
2 weeks ago
A passionate and highly-motivated Customer Experience Manager is required to deliver exceptional customer service and support the day-to-day running of our Forrestdale AutoGlass Service Centre. Key responsibilities include:
- Lead customer service and support the day-to-day running of the Service Centre
- Provide first-class service to all customers using your amazing people and communication skills
- Keep customers informed of delivery lead-times
- Undertake repair inspections, converting repairs to sales where appropriate
- Raise job authorities and invoices by utilising the Service Centre computer system
This is an exciting opportunity for someone who is career-driven, motivated, and passionate about delivering customer service excellence. Requirements include:
- A true passion for delivering customer service excellence
- Motor vehicle industry experience is highly regarded
- Experience in managing/leading teams in a busy environment
- Confident, engaging approach and a natural ability to communicate
- Resilience and the ability to work in a complex and changing environment
- Outstanding verbal and written communication skills
- Excellent self-organisation and time management skills
- Related industry experience (automotive industry experience highly desirable but not required)
- Demonstrated strong leadership and coaching experience
- Highly developed stakeholder engagement, influencing, and presenting skills
- Strong IT skills in particular MS Office
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Customer Experience Manager
2 weeks ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeO'Brien Glass Industries Limited is seeking a highly-motivated Customer Experience Manager to lead customer service and focus on delivering a first-class service to our new and existing customers.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a true passion for delivering customer service...
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Customer Experience Leader
2 weeks ago
Forrestdale, Australia O'Brien Glass Industries Limited Full time**Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment?** Due to company growth, O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining our Forrestdale...
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Customer Experience Professional
10 hours ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeAbout O'Brien Glass Industries LimitedO'Brien Glass Industries Limited is a leading glass specialist operating in 35 countries. Our commitment to customer satisfaction and community investment has earned us a reputation as a trusted partner in the auto glass industry.Job OverviewWe are seeking an experienced Customer Experience Leader to join our Forrestdale...
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Customer Experience Leader
2 weeks ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeFull Time - Forrestdale, WAAre you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment?Due to company growth, O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining our...
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Customer Experience Professional
6 days ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeO'Brien Glass Industries Limited seeks an exceptional Customer Experience Leader to join its Forrestdale AutoGlass Service Centre.About UsWe are a leading glass specialist operating in 35 countries, serving over 300,000 customers annually. Our commitment to diversity, inclusion, and community investment sets us apart as an employer of choice.Job...
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Customer Experience Leader
2 weeks ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeAre you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? Due to company growth, O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining our Forrestdale AutoGlass...
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**Senior Customer Experience Director**
1 day ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Experience Leader to join our team at O'Brien Glass Industries Limited.This is an exciting opportunity for a career-driven individual to lead customer service and focus on delivering a first-class experience to our new and existing customers.Main ResponsibilitiesLead customer service and...
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Customer Service Representative
1 week ago
Forrestdale, Australia O'Brien Glass Industries Limited Full timeO'Brien Glass Industries Limited is committed to delivering exceptional customer experiences. Our Forrestdale AutoGlass Service Centre is seeking a highly motivated and enthusiastic leader who can provide first-class service to our new and existing customers.**Key Responsibilities:*** Lead customer service and support the day-to-day running of the Service...
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Customer Service Coordinator
2 weeks ago
Forrestdale, Australia PrixCar Services Full timeAbout the RoleThe Customer Service Administrator will be a central point of contact for our customers within our Transport department. This role will involve the management of drivers and subcontractors, ensuring activities are performed safely, accurately, and in accordance with legislative, company, and customer requirements.Key ResponsibilitiesBe a first...
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Customer Service Administrator
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Forrestdale, Australia Prixcar Services Full time**The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional...
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Customer Service Administrator
2 weeks ago
Forrestdale, Australia PrixCar Services Full timeThe Company: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional...
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Customer Success Representative
2 months ago
Forrestdale, Australia eKitchens Full timeWe are currently seeking a highly motivated and friendly Customer Success Representative to join our team at our Head Office in Forrestdale. As a Customer Success Representative, you will play a crucial role in ensuring our customers achieve their desired outcomes while using our products and services. This position involves a multifaceted approach to...
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Offshore Rig Technician with Drafting Experience
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Forrestdale, Australia Scottech Oilfield Services Full time**Responsibilities**: - Perform routine inspections, maintenance, and repairs on solids control and drilling waste management equipment and machinery to ensure optimal performance and reliability. - Conduct pre-operation checks and tests on solids control systems, equipment, and safety devices. - Troubleshoot and diagnose mechanical, electrical, and...
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Restaurant Manager
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Forrestdale, Australia Craveable Brands Full timeChicken Treat is an iconic Australian brand and opened its 1st restaurant in 1976. Since then we have grown to over 50 restaurants across Western Australia & Queensland. We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles on the faces of our customers...
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Customer Sales
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Forrestdale, Australia Asia Pacific Australia Pty Ltd Full time**Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused...
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Customer Service Representative
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Forrestdale, Australia GPC Asia Pacific Full time**Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...
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Restaurant Manager
6 months ago
Forrestdale, Australia Chicken Treat Full timeChicken Treat is an iconic Australian brand and opened its 1st restaurant in 1976. Since then we have grown to over 50 restaurants across Western Australia & Queensland. We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles on the faces of our customers...
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Restaurant Manager
6 months ago
Forrestdale, Australia Chicken Treat Full timeCasual / Part-Time / Full-TimeChicken Treat is an iconic Australian brand and opened its 1st restaurant in 1976. Since then we have grown to over 50 restaurants across Western Australia & Queensland. We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles...
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Production Manager
7 months ago
Forrestdale, Australia West Coast Sheet Metal Full time**Leading WA Sheet Metal Specialist**: - ** Full Time, Monday to Friday**: - ** Attractive Package** West Coast Sheet Metal is part of the Stratco group, a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco has manufacturing plants and Home...
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Production Manager
7 months ago
Forrestdale, Australia West Coast Sheet Metal Full time**Leading WA Sheet Metal Specialist**: - ** Full Time, Monday to Friday**: - ** Attractive Package** West Coast Sheet Metal is part of the Stratco group, a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco has manufacturing plants and Home...