Senior Business Solutions Specialist

5 days ago


Melbourne, Victoria, Australia FIS Australia Full time

FIS Australia offers a competitive salary, ranging from AU$90,000 to AU$120,000 per annum, depending on experience.

The company values flexibility and provides the opportunity to work remotely with occasional office visits. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities is available.

A modern, international work environment with a dedicated and motivated team is in place at FIS Australia. A range of professional education and personal development possibilities are offered to support career growth.

About the Job

This Senior Business Solutions Specialist role will focus on working predominantly in the cards space to elicit, analyse, communicate and validate business/user requirements for processes, policies and information systems. Key responsibilities include formulating and defining system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

Responsibilities also include working with internal and external clients to assist with implementation of some or all aspects of the P1C software platform. This involves analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

Requirements and Qualifications

  • Knowledge of financial services industry
  • Good understanding of P1C/BASE Global/B2K or any relevant credit card processing technologies
  • Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
  • Is resourceful and proactive in gathering information and sharing ideas

Benefits

  • Competitive salary package
  • Flexibility to work remotely with occasional office visits
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment with a dedicated and motivated team
  • A range of professional education and personal development possibilities


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