Asset Monitoring Supervisor

1 month ago

Acacia Ridge, Queensland, Australia Hastings Deering Full time

About Hastings Deering

Hastings Deering is a leading Caterpillar dealer in Australia, offering a wide range of products and services to the mining, construction, and industrial sectors.

The Role

We are seeking an experienced Asset Monitoring Supervisor to join our team in Beaudesert Road. As an Asset Monitoring Supervisor, you will be responsible for ensuring customer expectations are delivered through engagement with stakeholders, monitoring team and technology platform performance, and providing reports to clients in a timely manner.

Key Responsibilities

  • Ensure customer expectations are delivered through engagement with stakeholders
  • Monitor team and technology platform's performance to facilitate communication and product improvement opportunities identified
  • Ensure reports are provided to the clients in a timely manner
  • Follow all safety procedures and practices
  • Provide recommendations and guidance for future solutions
  • Build customer relationships based on value and trust
  • Ensure team is held accountable for utilising agreed methods and measures to produce reliable results

Why Hastings Deering?

At Hastings Deering, our people are our heart – from their first day with us right up to their last. As one of the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.

What We Offer

  • Opportunities for training, mentorship, and career development specific to your role
  • Competitive remuneration package and annual salary reviews
  • Work life balance through flexible working arrangements
  • A supportive, diverse, and inclusive team spread across Australia and internationally
  • Access to growth opportunities at a regional, national, and international level through our global Sime Darby network
  • Dedicated programs and utilities to support your physical, mental, and financial health
  • Employee discounts, rewards, and incentive programs
  • Paid parental leave options
  • Salary continuance insurance
  • Free on-site parking

About You

A successful teammate will have experience in:

  • Bachelor of Mechanical Trade or Mechanical Engineering OR relevant work based experience
  • Previous experience in managing teams
  • Understanding of Caterpillar technology
  • Experience within developing and managing commercial models
  • Strong customer engagement and service skills

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