
Clinical Diagnostic Systems Specialist
5 days ago
Clinical Diagnostics Support Professional
Key Responsibilities:Deliver comprehensive technical support for clinical products in Australia and New Zealand.
Implement devices, including validation processes and reports, and associated operator training post-sale.
Provide hotline phone support for clinical customers on weekdays and on-call as scheduled.
Support systems preventive maintenance and customer ambassador visits as needed.
Conduct MASA evaluations directly for Clinical products, Meters, Allegro and Blood gas products, including customer training.
Requirements:- Clinical laboratory knowledge or POCT experience is essential.
- Fluent English with excellent written and statistics skills, Microsoft Excel capabilities required.
- Bedsides Glucose Meters, Blood Gas systems and/or clinical chemistry systems experience a plus.
- Diagnostics industry and/or hospital (lab or POC-testing) experience beneficial.
- Laboratory degree and/or biomed degree preferred.
- Strong troubleshooting skills with good customer facing presentation skills.
- Self-organizational capabilities, systematic and analytical work methods.
- Excellent communication, teaching and interpersonal skills.
- Multitasking ability and willingness to put in extra time as needed.
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