
Flexible Short-Term Collections Support Specialist
3 days ago
Are you seeking flexibility with a short-term commitment and no weekend work? Currently in-between roles? We are offering the unique opportunity to be part of an exciting, short-term project team.
The team will deliver exceptional customer service and support to customers who are vulnerable or may be experiencing financial hardship.
- Start date: Flexible start dates available
- Duration: Minimum 2 months
- Hourly rate: $35.83 per hour
- Operational Hours: Monday to Friday, 8am to 6pm
You will earn a casual hourly rate of $35.83 while working on this project.
After completing a training program, you will respond to enquiries via email or phone, with responsibilities including both inbound and outbound call handling.
What's in it for you?
- Short term employment project - minimum 2 months
- Ongoing permanent opportunities after project end
- An exciting role in a diverse workplace
- Free parking and an award-winning workplace
We Are Looking For Dedicated Professionals
We are looking for dedicated professionals who believe quality customer service and achieving positive outcomes is paramount when dealing with customers.
- Customer Service: Call Centre experience a must, collections experience highly desirable
- Tech-Savvy Problem Solvers: Navigate multiple systems in a fast-paced environment with ease
- Dedicated Professionals: Achieve targets and KPIs with enthusiasm and integrity
- Compliance Ready: Full working rights in Australia, at least 18 years old, and pass background checks
- Interpersonal Skills: High level, including demonstrated verbal and written communication skills necessary to communicate effectively at all levels
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