Customer Care Professional

7 days ago


Brisbane, Queensland, Australia beBeeCustomerCare Full time $60,000 - $77,000

Transforming the way people experience hearing healthcare is our mission. We strive to make it a natural choice for individuals to seek superior care and expertise.

Our Mission:

- Transforming the way hearing healthcare is perceived worldwide.
- Delivering exceptional solutions and experiences that meet each customer's unique needs.
- Attracting, developing, and empowering talented professionals who share our ambition to change lives.

About the Role:

We're seeking a Customer Care Professional to join our retail store in Noosa Heads. This role is integral to delivering exceptional standards of care and communication.

Key Responsibilities:

- Greet and assist customers at the front desk.
- Handle sales inquiries and contribute to store success.
- Be the first point of contact for the store, handling incoming and outgoing calls.
- Provide customers with information and support their needs.
- Represent our values, mission, and vision to customers.
- Maintain good relationships, provide quality services, and generate revenue.

What We're Looking For:

The successful applicant will be a customer champion, dedicated to ensuring the clinic's success and meeting customer needs. Key attributes include:

- Computer literacy and basic knowledge of software applications.
- Sales skills and ability to support audiology staff in servicing clients and achieving targets.
- A proactive mindset, flexibility, and agility.
- Strong working relationships with other departments.
- Self-motivation and ability to work independently with minimal supervision.


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