Advanced Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
Job Overview

We are seeking a skilled Technical Support Professional to provide expert assistance to customers.

This is an Advanced Technical Support role based in Sydney, NSW.

The successful candidate will be responsible for delivering technical support via phone for installation, setup, maintenance, and troubleshooting of Medium-Voltage products.

Key responsibilities include understanding customer needs, reducing resolution time for customer issues, and enhancing personal technical skills.

Ideal candidates will possess a Diploma/Degree in Electrical/Electronics/Power/Automation/Mechatronic Engineering or relevant trade qualification, as well as understanding of Medium-voltage products, electrical schematics, and relevant standards.

Benefits of this role include the opportunity to work with cutting-edge technology, develop your technical expertise, and make a real difference in our customers' lives.

Please note that this is not a sales-focused position, but rather a technical support role where you will be working directly with customers to resolve their issues.

This is an exciting opportunity to join our team and contribute to the success of our business. If you have a passion for technology and a strong desire to learn and grow, we encourage you to apply for this role.

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