Opportunities for Career Growth and Development

3 days ago

Canberra, ACT, Australia beBeeGrowth Full time $98,105 - $107,880

About Us

We contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning.

The Role Overview

The Business Engagement and Support Team have two APS Level 6 roles available.

This is an exciting opportunity for highly skilled professionals who can work collaboratively to drive business outcomes and improve processes.

Main Work Streams:
  1. Governance: Manage the relationship with Services Australia as per the Services Schedule.
  2. Escalation and Incident Management: Work with Services Australia to resolve and remediate issues affecting delivery of CCS.
  3. New Work: Assist policy teams to engage with Services Australia and make changes to implement new or changed policy.
  4. CCS Provider Helpdesk: Assist child care providers that administer CCS comply with Family Assistance Law.
Duties and ResponsibilitiesAnalyst (APS6)
  • Develop documentation, including scenarios, business requirements and policy intent statements, ensuring a high level of accuracy.
  • Write business requirements for inclusion in solution documents where it is determined Education have an active role in service delivery.
  • Review content to ensure policy intent can be translated by Services Australia into business and technical requirements.
  • Attend business and technical co-design sessions.
  • Maintain the register of project requirement templates and stakeholder sign off.
  • Manage the External Costing Request process and maintain the register of costings.
  • Analyse information collected by the CCS Provider Helpdesk to identify opportunities for improvement.
  • Identify improvement opportunities and develop and implement applicable changes to help make it easier for Child Care providers to administer the CCS.
  • Assist with the creation and review of internal and external resources related to the CCS system.
  • Complete overflow work as required to assist the broader team during peak periods.
Team Supervisor (APS6)
  • Analyse and interpret data to identify issues and provide solutions.
  • Meet regularly with internal and external stakeholders to discuss ongoing projects and initiatives.
  • Draft complex documents for Executive, including budget planning and forecasting staffing levels.
  • Support recruitment, onboarding and procurement functions.
  • Assist and support Team Leaders with staff and team management, including break scheduling, coaching, support and feedback, and performance management.
How to Apply

Provide a summary outlining your skills, knowledge and experience and why you should be considered for this vacancy. You should take into consideration the position overview when drafting your response. Where possible include specific relevant examples of your work.

Upload your Resume and provide contact details for 2 Referees.

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