
Freight Operations Specialist
15 hours ago
Job Summary
As a Transport Coordinator, you will be responsible for managing freight-related queries, coordinating freight runs, and generating operational reports. This is an exciting opportunity to join our team and contribute to the success of our logistics operations.
Key Responsibilities- Managing freight-related queries from customers and key clients in a timely and accurate manner.
- Coordinating freight runs by working closely with drivers to align delivery and pick-up schedules.
- Generating operational reports using Excel and Power BI to track delivery performance and service levels.
- Logistics Coordination: Ability to assist with route planning, freight scheduling, and driver support across various vehicle types.
- Communication Skills: Strong interpersonal and verbal communication with drivers, supervisors, and customers.
- Data & Reporting Proficiency: Skilled in using Excel and Power BI for reporting, data analysis, and KPI tracking.
- Problem Solving: Proactively handles delivery issues, volume challenges, and escalations with practical solutions.
- Customer Service: Provides professional, empathetic support and educates customers on self-service tools.
- Attention to Detail: Maintains accurate documentation, ensures load compliance, and supports system-based tasks with precision.
- Competitive salary above industry standards.
- Upskilling, training, mentoring, and more to support your career development journey.
- Fun and practical employee perks and discounts.
- Flexible work, including work from home.
- Inclusive parental leave policy that supports all parents & carers.
- Peer recognition awards acknowledge when you go above and beyond.
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.
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