Receptionist - VIC (Casual)

4 weeks ago


Melbourne, Victoria, Australia Country Road Group Full time
Country Road Group - Receptionist - VIC (Casual)

The Role

Country Road Group is seeking a skilled and friendly Receptionist to join our team at our Botanica Support Office in Burnley. As a key point of contact, you will be responsible for greeting internal and external visitors, answering phone calls, and providing administrative support to the team.

This is a casual role, working 2-3 days a week, with 4-5 hour shifts. You will be part of a dynamic and supportive team, working in a fast-paced environment.

Key Responsibilities

  • Provide exceptional customer service to internal and external visitors
  • Manage the reception area, including maintaining a visitor log and ensuring all visitors are signed in and provided with a visitor's pass
  • Answer phone calls and direct as needed
  • Book and coordinate meetings and related tasks
  • Provide administrative support to the team, including data entry and time sheet management
  • Manage the daily incoming and outgoing mail processing
  • Proactively maintain the cleanliness and presentation of the reception area and meeting rooms
  • Perform other ad hoc administrative tasks as required

The Ideal Candidate

  • Previous experience as a receptionist or customer-facing role in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proactive approach with a strong focus on customer service
  • Solutions-focused and able to multitask and prioritize
  • Intermediate computer skills, including proficiency in the Microsoft suite of packages

Why work for us?

  • A competitive remuneration package
  • Generous discounts across our brands, including Country Road, POLITIX, Trenery, Witchery, and MIMCO
  • Seasonal clothing allowance across the Country Road Group portfolio of brands
  • Excellent career opportunities given upcoming change/transformation projects
  • A genuine, open, and high-performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships

About us

The Country Road Group is one of Australasia's largest fashion retail groups, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery, and MIMCO. Our values include being customer-obsessed, collaborative, inspirational, responsible, and dedicated to quality. We are looking for highly motivated and passionate individuals to be part of the Group's evolution and support each brand to realize their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.



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