Shift Operations Manager

2 days ago

Perth, Western Australia beBeeLeadership Full time $90,000 - $120,000
Job Overview

Our organization seeks a seasoned shift leader to join its State Control & Logistics department on a permanent full-time basis.

The ideal candidate will be responsible for providing high-quality people leadership and ensuring excellent operational performance and day-to-day function activities are achieved.

Key Responsibilities:
  • Guide team members in handling unfamiliar tasks.
  • Maintain emergency call taking KPIs at the required standard.
  • Monitor daily performance and address deficiencies promptly.
  • Ensure high-quality emergency call taking is maintained.
  • Manage complex people-related matters.
Requirements:
  • Previous experience leading teams in an Operations Centre.
  • Background in corporate, health, community, or operational sectors (preferred).
  • Demonstrated people management and leadership expertise.
  • Complex problem-solving and organizational skills.
  • Excellent communication skills (written and verbal).

The successful candidate will work in an interactive and supportive environment with a positive and professional team.

They will also enjoy:

  • $550 Health and Wellness reimbursement.
  • 17.5% leave loading.
  • Corporate uniform.
  • Competitive remuneration package.
  • Salary packaging options.

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