Hospitality Team Member
3 days ago
The Castle Hill Tavern is a local pub that values good food, cold beer, and great social interactions.
This role requires strong guest service skills with experience in Front of House & Hospitality desired but not essential for our venue.
Key Responsibilities- Sell and dispense beverages, including liquor from the bar, food, and gaming areas
- Communicate warmly, friendly, respectfully, and effectively, sharing product knowledge in accordance with guest needs
- Initiate conversation with guests when appropriate and when opportunities arise
- Maximise revenue opportunities by fulfilling guests' sales requests and utilising suggestive selling when the opportunity arises
- Monitor stock control and complete replenishment of stock when required
- Operate point of sale and handle cash to ensure the security of cash at all times
- Greet and seat guests in line with hotel reservations and practices, as well as prepare the food areas for service
- An exclusive discount card for leading brands
- Paid parental leave for permanent team members
- Annual Share Purchase Plan for eligible team members
- Awards Nights
- Service Recognition Program
- Career growth opportunities within the hospitality network
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