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Care Coordinator Professional

1 month ago

Melbourne, Victoria, Australia mecwacare Full time

About the Role


We are seeking a skilled and dedicated Care Coordinator to join our team at mecwacare.



Job Summary


The successful applicant will be responsible for providing exceptional customer service, coordinating care plans, and working closely with clients and external stakeholders.



Key Responsibilities:



  • Tertiary qualifications or relevant experience in NDIS services; possession of an NDIS Screening check and completion of the NDIS Worker Orientation module are mandatory.
  • Experience in rostering and care coordination is highly desirable.
  • Excellent communication and interpersonal skills are essential, along with the ability to provide high-quality customer service and work effectively in a team environment.
  • Computer literacy and proficiency in using a database are required.


Personal Competencies:



  • A high level of interpersonal skills and person-centred approach is necessary for building strong relationships with clients, colleagues, and external partners.
  • The ability to take initiative, work proactively, and demonstrate a flexible attitude towards tasks and responsibilities is crucial.
  • Effective communication skills, particularly the use of tact and diplomacy in challenging situations, are vital.
  • Ability to build trust and confidence with clients, colleagues, and external stakeholders is essential.
  • Strong organisational and administrative skills, along with a thorough understanding of client confidentiality, are necessary.


What We Offer


Mecwacare provides its employees with opportunities for growth and development through various training programs. In addition to competitive salary packaging and meals cards, we offer career progression opportunities, board scholarships, employee assistance programs, and not-for-profit salary packaging. The estimated annual salary for this role is around $65,000 - $85,000 based on industry standards and location factors.