Automotive Operations Manager
6 days ago
Experience the Best in Automotive Service
As an Automotive Operations Manager, you will play a vital role in ensuring the highest level of customer satisfaction and professional mechanical services at our dealership.
About the Role
- We are seeking an experienced Service Manager to oversee the daily operations of our service department, ensuring efficient and high-quality service delivery.
- You will manage and mentor a team of service technicians and support staff to maintain a motivated and productive workforce.
- Your primary goal will be to develop and implement service strategies that meet and exceed customer satisfaction goals.
- You will also be responsible for monitoring and maintaining service department budgets and financial performance.
- Collaboration with other departments is essential to improve overall dealership operations.
- Compliance with safety and environmental regulations is a must.
- You will handle customer inquiries and concerns promptly and professionally.
What We Offer
- A competitive salary above award wages, ranging from $80,000 to $100,000, with the potential for up to $150,000 in total remuneration.
- An opportunity to work with the largest automotive dealer in the Northern Territory, boasting over 20 years of experience and a strong reputation for personalized service.
- A first-class facility and working environment, dedicated to providing the best possible conditions for our staff.
- Professional development and ongoing training opportunities to enhance your skills and knowledge.
- A healthy work culture with regular performance reviews and KPIs to ensure your success.
Your Qualifications and Skills
- At least 5 years of experience in automotive service management, with a proven track record of success.
- The ability to manage a high-volume workload, processing up to 40 vehicles per day.
- Strong leadership and team-building skills, with the ability to motivate and inspire your team.
- Exceptional customer service and communication abilities, with a focus on delivering excellent results.
- Proficiency in dealership management software, with the ability to effectively utilize its features.
- In-depth knowledge of automotive service procedures and technical aspects, including trade qualifications.
Location
Darwin, Northern Territory, offers a unique blend of urban convenience and tropical lifestyle. As one of Australia's most northern cities, it provides a range of attractions and activities, from world-class restaurants to stunning natural beauty.
About Us
Macro Recruitment is proud to partner with leading organizations in the Northern Territory, connecting top talent with exciting career opportunities. Our commitment to excellence and dedication to our clients have earned us a reputation as a trusted recruitment agency in the region.
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