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Logistics Operations Manager

2 weeks ago

City of Moreton Bay, Australia Inter IKEA Systems B.V. Full time

**Job Description:**

Fulfilment Operations Team Leaders at IKEA are responsible for ensuring the efficient and safe operation of our Goods Flow team.

As a key member of our leadership team, you will be responsible for managing daily operations, planning logistics, and developing your team members. You will also be expected to identify areas for improvement and implement changes to drive results.

About this role:

  • Manage day-to-day operations and activities of the Goods Flow team, including rostering and break management.
  • Ensure team members possess a safety mindset and comply with internal regulations and legislation.
  • Plan, organize, and monitor logistics operations to ensure co-workers are aware of their responsibilities and processes are completed on time.
  • Secure effective recruitment, retention, performance management, succession planning, and competence development of the team.
  • Develop, coach, and mentor team members through set reviews and on-the-job conversations.
  • Guarantee customer shopping experience through quality of products, merchandising, and stock accuracy.

About you:

  • You are passionate about Logistics and its contribution to creating customer satisfaction and a seamless shopping experience.
  • You are comfortable working in a fast-paced environment with multiple tasks and priorities.
  • You have proven experience leading and developing people and thrive in building relationships and influencing others.
  • You can demonstrate a strong safety mindset and lead yourself and others to provide a safe working environment while delivering results.
  • You are a forward thinker who works calmly under pressure and takes ownership of quick decisions and problem-solving.