Youth Support Worker

1 week ago


Surry Hills, New South Wales, Australia The Salvation Army Full time
About the Role

We are seeking a dedicated and compassionate individual to join our team as a Youth Support Worker. As a key member of our crisis accommodation program, you will provide professional and consistent support to young people who are homeless or at risk of experiencing homelessness.

This is a Casual position based in Surry Hills, NSW, with a salary and conditions in accordance with SCHADS Crisis Award Level 1. The roster includes shifts 24/7, including overnight stand-up shifts.

Key Responsibilities
  • Provide a safe and nurturing environment for all residents residing within the refuge setting and offer informal support to all clients of the program.
  • Assist residents in managing and maintaining individual and shared living spaces, as well as assist in the daily cleaning and maintenance of the refuge environment to a high standard.
  • Complete comprehensive intake and risk assessments for all young people.
  • Maintain accurate record-keeping that meets legislative standards and are completed within a timely manner.
  • Complete orientation for new residents on the expectations of living at Oasis Youth Services Crisis accommodation and appropriate behaviors for a successful refuge stay.
  • Work to the direction of case management plans in assisting young people to attend appointments relating to health, housing, finances, education, justice, and social inclusion as required.
  • Support the living skills program and run some group work sessions such as fitness, cooking, etc.
Requirements
  • Tertiary qualification in social sciences, welfare, or a related field with a degree qualification preferred. Relevant experience in a social service environment.
  • A current and valid NSW Working with Children Check.
  • A current NSW Driver's license.
  • First Aid Certificate.
  • Knowledge of youth homelessness, crisis intervention, and the ability to collaborate with other program areas.
  • Demonstrated capacity to build effective relationships with clients based on social work, youth work, and psychologically informed environments.
  • Demonstrated skills in engaging and working with young people with complex support needs, including AOD, mental health, out-of-home care, FDV, and adolescent violence.
  • Assessment skills and knowledge of a range of theories, including attachment, trauma, child and adolescent development, and strengths-based approaches.
  • Demonstrated capacity to time manage within a crisis setting while maintaining required documentation.
  • The competency to work solo when required and respond effectively to critical incidents in a safe manner.
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • Flexible working conditions
  • Financial discounts/benefits
  • Purpose-driven career with positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counseling service
  • Opportunity for career development
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution


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