Client Advisor
1 week ago
About Kieser Australia
Kieser Australia is a network of integrated physiotherapy, rehabilitation, and strength & conditioning clinics. Our team of physiotherapists, exercise physiologists, and exercise scientists are committed to providing the highest standard of care using science and evidence-based methods.
Client Advisor Role
We are seeking a Client Advisor to join our Hobart team. The successful candidate will be responsible for coordinating client appointments, managing our electronic clinic diary, processing client payments, and promoting our products and services.
Responsibilities
- Coordinating client appointments and managing a busy electronic clinic diary
- Processing client payments (EFT, HiCaps, MediPass)
- Promoting Kieser's products and services
- Conducting membership consults
- Providing administrative support to the leadership and clinical team
- Answering questions and resolving problems for clients and team members
Ideal Candidate
We are looking for someone who thrives in a client-facing environment, is positive, and consistently delivers exceptional experiences. Attention to detail and superior IT skills are beneficial. If you are passionate about building relationships and growing your career in healthcare, we'd love to hear from you.
Working Arrangements
This is a part-time role working 3 days per week, with the potential to take on more hours in the future. Shift times are generally between Monday-Friday 7:30am-7pm and Saturdays 7am-3pm.
Requirements
- Valid working rights in Australia
- First Aid & CPR Certification
- National Police Check
Additional Benefits
- Complimentary access to our strength and conditioning facility + concessional fees for family members
- Comprehensive induction and ongoing professional development
- Career pathways within Kieser
- Wellbeing Program
- 1 day of Recharge Leave and a half day of Birthday Leave
- An unbeatable team culture, fun working environment and social events
- Leadership Program for aspiring leaders
- 12 weeks paid parental leave for primary carers
Diversity & Inclusion
We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.
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