Creative Director of Theatrical Operations

5 days ago

Batemans Bay, New South Wales, Australia beBeeTheatre Full time $90,000 - $120,000
Key Theatre Leadership Role

The Bay Pavilions is seeking an experienced theatre professional to lead the management of our state-of-the-art 350-seat, multifunctional performance theatre.

The successful candidate will oversee all aspects of theatre operations including marketing, strategic budget forecasting, booking season shows, liaising with promoters for touring performances and reporting key data to the Arts and Leisure Manager on a weekly basis.

This is a one of a kind opportunity on the South Coast for a full-time theatre manager role. As the Bay Pavilions is a modern multi-functional facility, you'll be working alongside managers of aquatics, gym/leisure, customer experience and swim school, a diverse and high performing team.

Responsibilities:
  • Artistic Programming:
    • Develop and implement a diverse calendar of arts and theatre events and programs.
    • Actively seek performers, production companies and other facility hirers to deliver quality events at the Arts Pavilion.
    • Oversee theatrical production and technical development.
    • Research, plan and deliver exhibitions, programs and activities which reflect best practice in the arts industry, provide an engaging visitor experience, increase audience attendance, and stimulate the local arts community.
  • Event Management and Sales:
    • Maximise box office sales for the Arts Pavilion.
    • Implement a customer-centric culture where customers feel valued and important.
    • Oversee and implement a structured events calendar and sales strategy.
    • Manage and train staff to generate leads, build rapport, overcome objections and close sales.
  • Record Keeping and Reporting:
    • Maintain the gallery collection records related to registration, insurance, loans, research inquiries and copyright of all artwork.
    • Prepare written material including monthly activity reports, acquisition proposals, extended labels, educational panels, catalogues and media releases.
  • Service Quality:
    • Oversight, management and constant improvement of service promise and customer charter.
    • Delivery of customer experience and sales training to all staff.
  • Leadership Team Member:
    • Role model our values, behaviours and service standards, instil this model throughout the organisation, and ensure that all new staff understand this expectation.
    • At all times act in the best interests of Aligned Leisure and Eurobodalla Shire Council.
  • Customer Service Excellence:
    • Aligned Leisure will be renowned for delivering outstanding service and providing memorable experiences for our customers. This role will be relentless in identifying these opportunities and will always ask

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