Client Engagement Representative
2 weeks ago
Part-Time
20 hours per week, 4 hours per day
Why Partner with Remote Staff?
- Attractive Benefits: Enjoy a competitive compensation package tailored to your skills and experience.
- Comprehensive Contributions: 100% Contributions Fund Assistance* to SSS, Philhealth, and Pag-ibig, unlike traditional setups that only cover 50%.
- Flexible Work Environment: Experience 100% remote work, allowing you to manage your time effectively and achieve a healthy work-life balance.
- Established Expertise: With over 15 years in the remote work sector, we have successfully assisted thousands of Filipinos in building virtual careers with international clients.
- Tailored Job Matching: We focus on aligning you with opportunities that best fit your profile and aspirations.
- Health Coverage: Private HMO coverage for in-house employees from day one.
- Engaging Employee Events: Participate in both online and face-to-face employee events.
About the Client
The client is a leading firm specializing in residential and commercial renovations. They provide a range of services, including home and apartment renovations, commercial upgrades, and shop fit-outs. Their commitment to bespoke design, exceptional craftsmanship, and efficient project management ensures that every project meets both functional and aesthetic requirements while adhering to local regulations and safety standards.
Position Overview: We are looking for a part-time Sales Specialist to support appointment scheduling and follow-ups. This role is essential for facilitating a smooth sales process as the initial point of contact for prospective clients. The specialist will adhere to the owner's specific sales training curriculum and guidelines to effectively manage their responsibilities.
Objective:
The goal of this Sales Specialist role is to improve our sales efficiency by providing a consistent and professional first point of contact for potential clients. By managing cold calls, scheduling appointments from advertising leads, and diligently following the sales training curriculum, the specialist will enhance the sales process, boost client acquisition, and contribute to the overall growth of the business. The role emphasizes maintaining high standards of communication and organization, utilizing designated tools and platforms to support the sales team and ensure client satisfaction from the very first interaction.
Key Responsibilities:
- Conduct cold calls and schedule appointments from advertising leads as the first point of contact.
- Strictly follow the specific sales training curriculum and guidelines.
- Exhibit excellent English communication skills to interact professionally with clients.
Role Requirements:
- Exceptional Communication Skills: Proficient in verbal and written communication, capable of engaging clients in both formal and informal settings.
- Cold Calling Experience: Confident in making outbound calls to potential clients, adept at handling objections while maintaining a positive attitude.
- Appointment Scheduling Skills: Efficient in organizing meetings and appointments from advertising leads.
- CRM Experience: Familiarity with CRM tools, particularly GoHighLevel, for managing sales pipelines.
- Sales Techniques: Ability to adhere to a specific sales training curriculum and apply effective sales strategies.
- Technical Proficiency: Comfortable using tools like Microsoft Teams for communication and project management software.
- Organizational Skills: Strong multitasking abilities and attention to detail.
- Interpersonal Skills: Capable of building rapport with clients and team members.
- Problem-Solving Skills: Creative in addressing challenges and improving the sales process.
- Adaptability: Willingness to learn new tools and adjust to changing business needs.
Tools/Platforms:
- GoHighLevel: For pipeline management.
- Microsoft Teams: For communication.
- Wunderbuild: For project management.
- ClickUp: For task management.
- Outlook: For email communication.
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