Medical Office Coordinator

1 month ago


Belmont, Australia Lake Macquarie Medical Centre Full time
Medical Receptionist Job Description

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Lake Macquarie Medical Centre. As a Medical Receptionist, you will be responsible for providing exceptional customer service to our patients, processing payments and invoicing, and performing various administrative tasks.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to patients, including telephone and face-to-face interactions.
  • Administrative Tasks: Process payments and invoicing, perform basic administrative duties such as scanning, filing, faxing, and mailing.
  • Appointment Management: Organize and manage appointments and patient enquiries.
  • General Practice Maintenance: Support the maintenance of our general practice.
Requirements:
  • Communication and Interpersonal Skills: High level of communication and interpersonal skills.
  • Customer Service and Administrative Skills: Outstanding customer service and administrative skills.
  • Time Management and Multi-Tasking Skills: Excellent time management and multi-tasking skills.
  • Caring and Compassionate Personality: Caring and compassionate personality.
  • Experience: Minimum of 1 year experience working in a medical clinic setting.
  • Computer Skills: Proficient with computerised systems, including Best Practice.
  • Medicare Benefits Schedule: Knowledge of Medicare Benefits Schedule an advantage.
Working Hours:

We are looking for candidates available to work Monday to Friday, morning and afternoon shifts, as well as Saturday and Sunday morning and afternoon shifts.

Please note that a minimum of 1 year of relevant work experience is required for this role, and working rights are also required.



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