Customer Onboarding Experience Manager

Job DescriptionWe are seeking an experienced leader to join our team as Strategic Onboarding Manager. This role involves leading a team of professionals to deliver excellent customer service through the onboarding journey of new customers and products.The successful candidate will have strong problem-solving skills, ability to navigate complex situations,...

NameManager Strategic OnboardingSite / LocationRef #12368788EntityAustralia PostOpening Date17-Mar-2025SuburbWork TypePermanent Full TimeDescription & RequirementsHelp us deliver a better tomorrowAustralia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for...

About the OpportunityThis key leadership role is responsible for delivering an exceptional customer experience through the onboarding journey of new customers and products. As Strategic Onboarding Manager, you will lead a team to ensure seamless onboarding experiences for valued and complex customers.The role involves developing and implementing pre-sales...

Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together.This opportunityThe Customer Onboarding Team is responsible for providing a smooth, compliant and efficient onboarding experience for Enterprise, Government & Wholesale customers ordering fixed and mobility...

What You'll DeliverAs Strategic Onboarding Manager, you will deliver:Effective leadership and development of individuals within the Strategic Onboarding Team.Development and implementation of pre-sales through to post-sales processes and sales support.Innovation and improvement to reduce sales burdens, drive efficiencies, and improve overall customer...

TPG Telecom is dedicated to providing a world-class customer experience through our Onboarding Team. As a key member of this team, you will have the opportunity to make a real impact on our customers' journeys.About the Role:This is an exciting opportunity to join our team as a Customer Onboarding Manager. You will be responsible for ensuring a smooth and...

Reshape Education with Contour EducationWe empower students and their studies by providing an ecosystem of highly effective tutoring, resources, and support. Our Sales Manager will lead and shape the sales function, driving strategic sales initiatives, fostering a high-performance sales culture, and ensuring the company's revenue growth aligns with Contour's...

We are currently seeking a skilled Recruitment and Onboarding Assistant to join our team in Scoresby. As a key member of our recruitment team, you will be responsible for assisting with the recruitment process and onboarding new employees. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to...

At Skutopia, we're revolutionising the e-commerce industry with innovative solutions that empower businesses to efficiently manage orders, inventory, shipping, and warehousing across multiple storefronts.We're seeking a seasoned Customer Experience Strategist to lead our post-onboarding client interactions, ensuring seamless service delivery, customer...

Join us at TPG Telecom as a Customer Onboarding Manager and contribute to delivering exceptional customer experiences. As a key member of our Onboarding Team, you will be responsible for ensuring a smooth and compliant onboarding experience for our Enterprise, Government & Wholesale customers.About the Role:This is an exciting opportunity to work with our...

Job DescriptionThe Client Services Manager will be responsible for managing the hospital's frontline client service operations. This includes rostering, mentoring and managing the reception team, managing referral appointment requests, and ensuring public-facing areas of the hospital are maintained to a high standard.About YouTo be successful in this role,...

Nando's Australia & New Zealand champions authenticity, making meaningful connections between customers, colleagues, and brands.Leadership Profile:The perfect candidate embodies trustworthiness, confidence, and strong interpersonal skills. Leading with empathy and understanding allows them to balance personal relationships and responsibilities within the...

Job DescriptionWe are seeking a skilled and experienced Customer Care Team Leader to join our team at LifeHealthcare.About the Role:Lead and develop a high-performing Customer Care team, ensuring exceptional customer service and experience.Foster a culture of excellence, accountability, and continuous improvement within the team.Collaborate with internal...

At REA Group Ltd., we're on a mission to change the way the world experiences property.Customer Experience SpecialistThe Customer Support team plays a vital role in delivering customer and operational excellence. We're seeking a talented individual to join our team as a Customer Experience Specialist.Your primary responsibility will be to resolve issues with...

Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships - Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar travel:...

At TPG Telecom, we are committed to delivering exceptional customer experiences through our Onboarding Team. As a key member of this team, you will play a vital role in ensuring a smooth and compliant onboarding experience for our Enterprise, Government & Wholesale customers.Key Responsibilities:Solution Design Quality Assurance: Conduct quality assurance on...

We're seeking a Customer Experience Manager to join our dynamic team at Nando's Australia & New Zealand. This is an exciting opportunity to take on a leadership role, overseeing daily operations and leading a team of dedicated professionals who share a passion for delivering exceptional customer experiences.Key ResponsibilitiesCustomer Focus: Develop and...

Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Sydney, NSW, AU, 2640Job reference number: 99070Employment type: Permanent Full-TimeSalary range: $1191.9-$1441.05You want to help deliver safe reliable journeys for millions of people.Your expertise in communication, problem-solving, empathy and conflict resolution are...

Role OverviewWe are seeking a motivated and results-driven Customer Experience Manager to join our team at Dan Murphy's. As a key member of our leadership team, you will be responsible for leading the customer experience strategy and driving business growth through exceptional customer service.The ideal candidate will have a proven track record of delivering...

Company OverviewBellroy is a global business that leads the way in product innovation and retail strategy. With a strong foundation in place, we are looking for a Customer Support Director to scale our support function with the business.