
Vehicles Repair Specialist
13 hours ago
We are seeking an experienced and qualified Insurance Loss Adjustor to join our team.
This role involves ensuring accurate and comprehensive quotes for accident repairs on vehicles.
You will apply your knowledge of motor vehicles and computer skills while interacting with various stakeholders.
This position offers stability and opportunities for growth within a large network of repair facilities.
Key Responsibilities:- Provide exceptional customer service to clients and work providers
- Meet average repair cost targets and insurer/company procedures when quoting vehicles
- Complete quotes onsite, off-site, and online as required
- Process vehicles by conducting arrival inspections, including mapping and imaging
- Manage parts for repairs to ensure timely arrival and cost-effectiveness
- Coordinate with suppliers to record additional work and authorize it in a timely manner
- Assist with production management of the centre where needed
- Ensure vehicles are restored to their pre-accident condition
- Hand over completed repairs to customers
We are looking for someone with:
- Proven experience in a similar role, including experience with estimates/quotations in the automotive smash repair industry
- Experience with AudaNet is highly desirable
- IBody experience is desirable but not necessary
- Excellent customer service skills, including building rapport with customers and work providers
- Highly professional and personable attitude
- Strong systems experience and competent computer abilities
- Excel is an advantage but not necessary
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Problem-solving skills with excellent accuracy and attention to detail
- Able to work effectively and collaboratively with the team
- Strong commitment to working safely
- High attention to detail
- Reliability, punctuality, and a hardworking attitude
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