Medical Front Desk Coordinator

6 days ago

Gawler, Australia beBeeCustomerService Full time $60,000 - $70,000

We are seeking a skilled and detail-oriented Medical Receptionist to deliver exceptional patient care in a fast-paced healthcare environment.

About the Role

This is a full-time opportunity for a friendly and organized professional to manage complex patient bookings, provide top-tier customer service, and support medical professionals.

Key Responsibilities
  • Manage patient bookings via inbound and outbound calls
  • Deliver high-quality patient care, including registration, scheduling, and addressing queries
  • Handle inquiries from stakeholders, including referrers
  • Communicate with medical professionals and assist with results and admin duties
  • Finalize billing and other essential tasks

This role requires flexibility to work across both call centre and reception shifts.

About You

You're eager to learn and adapt in a dynamic environment. You have excellent customer service skills, a patient-first attitude, strong communication, attention to detail, and multitasking abilities.

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