Dynamic Retail Manager

2 weeks ago


Penrith Municipality, Australia The Body Shop International Limited Full time
Job Overview

We are seeking an experienced and passionate retail professional to join our team as an Assistant Manager. As a key member of our store leadership team, you will be responsible for driving sales, improving customer satisfaction, and leading a team of sales consultants to achieve exceptional results.

About the Role
  • Lead and motivate a high-performing team to deliver outstanding customer service and drive sales growth.
  • Collaborate with the Shop Manager to implement effective sales strategies, promotions, and visual merchandising plans.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Build and maintain strong relationships with customers, colleagues, and community partners to drive business growth and customer loyalty.
  • Contribute to the development and implementation of store initiatives, such as training programs, sales contests, and community events.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide coaching and feedback to team members to improve their performance and achieve their goals.
  • Perform other duties as assigned by the Shop Manager or Regional Manager.
Key Requirements
  • 2+ years of retail experience, preferably in a leadership role.
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to analyze sales data, identify trends, and make data-driven decisions.
  • Strong problem-solving and conflict resolution skills.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.


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