Retail Operations Manager

7 days ago


Penrith Municipality, Australia Johnny Bigg Full time

We are a fast-paced, high-volume men's fashion wear brand with a strong presence in the market.

Proudly delivering high-quality menswear and exceptional customer service across our stores.

This leadership role is an opportunity to drive success within one of Australia's fastest-growing menswear brands.

As the Retail Operations Manager for Johnny Bigg NSW, you will be responsible for overseeing the performance of multiple stores.

Your leadership skills and ability to engage and develop your store teams will be key to driving sales, operational success, and maintaining our high brand standards.

Key responsibilities include:

  • Motivating and coaching store managers to achieve company goals and expectations.
  • Driving business metrics including sales, wages, and profitability while fostering a dynamic store environment.
  • Working closely with the State Manager to implement strategies that elevate store performance and deliver on commercial objectives.
  • Ensuring brand consistency and excellence in visual merchandising, customer service, and operational standards.
  • Supporting the recruitment, development, and retention of high-performing team members.

An estimated salary range for this role is $80,000-$110,000 per annum, based on industry standards and location.

The ideal candidate will have:

  • A minimum of 2 years of multi-site management experience.
  • Proven success in leading retail teams and driving sales results.
  • Strong interpersonal skills with the ability to motivate and develop others.
  • A commercial mindset with the ability to analyze and interpret data to improve performance.

We offer:

  • Ongoing training and development opportunities.
  • A generous team discount.
  • A competitive commission structure.

Join us as we continue to grow and shape the future of menswear retail in Australia.



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