Customer Performance Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeAnalytical Full time $100,000 - $120,000
Job Title: Performance Analyst

We are seeking a skilled Performance Analyst to join our team. As a key member of our organization, you will play a crucial role in monitoring and analyzing customer support performance.

  • Monitor productivity and performance of Customer Support staff
  • Conduct trend analysis of quality assurance and performance levels
  • Develop operational policies and procedures as required
  • Provide structured and timely recommendations to Performance Assurance management

Key Skills: Analytical skills, attention to detail, excellent communication skills

What We Offer: Flexible work options, inclusive culture, opportunities for professional growth and development

At our organization, we are committed to building a diverse and inclusive workplace that values the unique contributions of all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply.

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