Hotel Operations Manager Position

7 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $70,000 - $72,000
Hotel Operations Manager Role">

We are seeking an experienced and skilled Hotel Operations Manager to oversee the day-to-day activities of our property. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and driving revenue growth.

As a seasoned hospitality professional, you will have a proven track record in managing hotel operations, including front desk, housekeeping, and food and beverage services. Your ability to multitask, prioritize tasks, and lead a high-performing team will be essential to the success of this role.

Key Responsibilities:

  1. Oversee daily hotel operations, including front desk, housekeeping, and food and beverage services.

  2. Develop and implement strategies to drive revenue growth and improve customer satisfaction.

  3. Lead a high-performing team of hotel staff, providing guidance, support, and training as needed.

  4. Monitor and control expenses, ensuring that all costs are within budget.

  5. Collaborate with other departments, including sales, marketing, and human resources, to achieve business objectives.

  6. Stay up-to-date on industry trends and best practices, applying knowledge to continuously improve hotel operations.

Requirements:

  • 5+ years of experience in hotel operations management or a related field.

  • Proven track record in driving revenue growth and improving customer satisfaction.

  • Demonstrated leadership skills, with the ability to motivate and inspire a high-performing team.

  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff, guests, and external partners.

  • Certification in hospitality management or a related field (e.g., MBA, CHA) is an asset.

What We Offer:

  • A competitive salary range of $70,000 - $72,000 per year.

  • A comprehensive benefits package, including health, dental, and vision insurance.

  • A generous paid time-off policy, including vacation days and sick leave.

  • The opportunity to work with a dynamic and supportive team, dedicated to delivering exceptional results.

  • Professional development opportunities, including training and education programs.

How to Apply:

If you are a motivated and dedicated hospitality professional looking for a challenging and rewarding opportunity, please submit your resume and cover letter detailing your experience and qualifications.

Work Schedule:

8 hour shift, Monday - Friday.

Work Location:

In-person at our hotel location.

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