Hotel Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeOperations Full time $80,000 - $105,000
Job Title

We are seeking an experienced Hotel Operations Manager to join our housekeeping team. As a key member, you will assist in ensuring all day-to-day operations are handled on time and guest expectations are met.

  • Coordinate with Front Office to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned for new arrivals.
  • Conduct frequent room checks, public areas and back of house areas to ensure service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming, and manning levels are in order.
  • Assist in inventory control, purchasing, and disbursement for all aspects of housekeeping operations.
  • Administer the hotel's lost and found system.
  • Prepare duty rosters, vacation planning and scheduling and public holiday scheduling.
  • Maintain efficient administration.
  • Select, train and evaluate team members.
Qualifications

To be successful in this role, you will possess:

  • A positive orientation and operational decision-making skills.
  • The ability to self-develop and manage your own work.
  • Developing an empowered team and leading an engaged and diverse team.
  • Effective communication skills.
  • Able to advocate for guest passion, business planning and analysis, and business improvement and change.
Benefits

As an Hotel Operations Manager, you can expect:

  • Extensive accommodation and food & beverage benefits globally.
  • Daily meals provided.
  • The opportunity to work in one of Australia's largest Conference & Events hotels.

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