Senior Customer Strategist
3 weeks ago
We're seeking a talented Senior Customer Strategist to join our Coles 360 team. As a key member of our retail media business, you'll play a crucial role in connecting shoppers with the brands they know and love.
About the TeamColes 360 is the retail media business of Coles, driving growth and innovation in the industry. Our team is passionate about delivering exceptional customer experiences and building strong relationships with our clients.
About the RoleThis is an exciting opportunity to lead a team of consultative measurement experts, developing client service models and stakeholder engagement strategies. You'll work closely with our Head of Data Intelligence and Measurement to drive business growth and establish retail media best practices.
Key Responsibilities- Manage complex advertiser relationships and develop measurement solutions
- Apply analytical techniques to support advertiser growth and establish retail media best practices
- Build and maintain alignment with category partnerships team to ensure measurement solutions are delivered
We're looking for a seasoned professional with a minimum of 6+ years' experience in customer analytics, measurement, consultancy, media/marketing strategy, or consumer behaviour. You'll have a strong track record of leadership and trust building with senior clients, as well as experience building and managing small teams.
Desirable skills include R, SQL, and Python programming languages.
-
Category Strategist
1 week ago
Camberwell, Victoria, Australia coles Full timeWe're looking for a highly skilled Category Strategist to join our team at Coles Group. As a Category Strategist, you will be responsible for leading the development and implementation of our merchandise strategy, ensuring our customers have access to the best products at the right price.About the RoleIn this role, you will work closely with our commercial...
-
Marketing Strategist
2 days ago
Camberwell, Victoria, Australia coles Full timeWe are seeking a highly skilled Marketing Strategist to join our Media & Demand Generation team at Coles Liquor Group. Reporting to the Growth & Performance Marketing Manager, you will be responsible for managing Local Area Marketing (LAM) media activity for store launches and combat activity.About the RoleAs a Marketing Strategist, your key responsibilities...
-
Pet Category Strategist
2 days ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a highly skilled Pet Category Strategist to join our team at Coles Group. In this role, you will be responsible for developing and implementing business merchandise strategies, particularly the merchandising and pricing strategy reporting into the Head of Commercial.About the RoleYou will plan, manage and deliver E2E Swaggle's customer...
-
Supply Chain Strategist
2 days ago
Camberwell, Victoria, Australia coles Full timeAbout the RoleWe are seeking a highly skilled Supply Chain Strategist to join our Commercial team. As an integral part of our Supply Chain function, you will play a key role in improving the end-to-end supply chain experience for our customers.The ideal candidate will have a proven track record in Events/Supply Planning, with a strong focus on process...
-
Senior Customer Manager
3 weeks ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a Senior Customer Manager to join our Coles 360 team, where you'll collaborate with stakeholders on exciting projects and drive innovation in retail media.About the roleThis is a rare opportunity to work in a rapidly growing sector and shape its future sophistication. You'll lead a team of consultative measurement experts, developing client...
-
Senior Customer Manager
1 month ago
Camberwell, Victoria, Australia coles Full timeAbout Coles 360Coles 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. With a portfolio of iconic brands and a team of 120,000 members, we're committed to making a difference in the lives of millions of Australians.About the RoleWe're seeking a dynamic leader to join our team as a Senior Customer Manager. In...
-
Senior Customer Experience Manager
5 days ago
Camberwell, Victoria, Australia coles Full timeAbout the RoleColes 360 is seeking a Senior Customer Manager to lead our retail media business development efforts. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer growth and innovation.You will work closely with our data intelligence and measurement team to ensure that our measurement...
-
Senior Customer Experience Manager
2 weeks ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a Senior Customer Experience Manager to join our Coles 360 team, where you'll collaborate with diverse stakeholders on exciting projects and drive innovation in retail media.About the RoleThis is a rare opportunity to work in a rapidly growing sector and shape its future sophistication. You'll lead a team of consultative measurement experts,...
-
Senior Customer Manager
1 month ago
Camberwell, Victoria, Australia coles Full timeAbout Coles 360Coles 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. With a portfolio of iconic brands and a team of 120,000 members, we're committed to making a difference in the lives of millions of Australians.About the RoleWe're seeking a dynamic and experienced professional to lead our team of...
-
Talent Acquisition Strategist
3 weeks ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a talented Talent Acquisition professional to join our Store Support Centre (SSC) Talent Acquisition team. As a key member of our high-performing team, you'll partner with our Senior Leadership team to identify and attract top talent for our business.About the RoleThis is a 12-month fixed-term role that offers a unique opportunity to leverage...
-
Lead Employee Relations Strategist
2 days ago
Camberwell, Victoria, Australia coles Full timeWe are seeking a highly skilled Senior Employee Relations Advisor to join our Legal team at Coles Group. As a leader in employee relations, you will be responsible for providing strategic advice and guidance on employment law matters across the organization.About the RoleThis exciting opportunity allows you to contribute to the strategic direction of the...
-
Digital Product Strategist
3 weeks ago
Camberwell, Victoria, Australia coles Full timeAbout the RoleWe're seeking an experienced Group Product Manager to lead the development of immediacy channels at Coles. As a key member of our Digital function, you'll be responsible for creating a product strategy and roadmap that delivers high-quality customer experiences and improves business metrics.Key ResponsibilitiesLead the ongoing development of...
-
Customer Experience Excellence Lead
22 hours ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe Customer Experience Excellence Lead is responsible for driving organisational-wide improvements to enhance the voice of the customer across all service streams. This involves developing and implementing comprehensive policies and procedures for effective complaints management, promoting a culture of continuous improvement, and ensuring...
-
Senior Location Planner
2 weeks ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a skilled Senior Location Planner to join our dynamic team at Coles Group. As a key member of our Location Planning team, you'll play a vital role in shaping the long-term growth strategy for our Food & Liquor business across Australia.About the RoleYou'll report to the Location Planning Manager and be responsible for providing accurate sales...
-
Data Insights Strategist
3 weeks ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeAbout the RoleBreast Cancer Network Australia (BCNA) is a leading consumer organisation dedicated to supporting individuals affected by breast cancer. We are seeking a highly skilled Data Insights Lead to join our Customer Experience (CX) department.Key ResponsibilitiesDrive data and insights initiatives to support our customer experience strategyTransform...
-
Senior Technology Executive
2 weeks ago
Camberwell, Victoria, Australia Davidson Full timeJob Title:Senior Technology ExecutiveAbout the Role:This is a critical senior leadership opportunity at Davidson, focusing on leading a complex transformation program and delivering exceptional outcomes for our community.Key Responsibilities:Lead a large and multi-disciplinary team to set and execute the City's technological vision and strategy.Transform...
-
Senior Location Planner
3 weeks ago
Camberwell, Victoria, Australia coles Full timeWe're seeking a talented Senior Location Planner to join our dynamic team at Coles Group. As a key member of our Location Planning team, you'll play a crucial role in shaping the long-term growth strategy for our Food & Liquor business across Australia.About the RoleYou'll be responsible for providing accurate sales forecasts for new store proposals,...
-
Data Insights Strategist
1 week ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeAt Breast Cancer Network Australia, we are looking for a highly skilled professional to drive data and insights initiatives that support our customer experience strategy.Main Responsibilities:Transform complex data into compelling narratives to inform BCNA's teams and enhance support, engagement, and outcomes for our members.Establish a suite of reliable and...
-
Senior Data Architect
3 hours ago
Camberwell, Victoria, Australia coles Full timeWe're the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need.Our Coles Digital function is significantly growing as we continue to invest in delivering the best online shopping experience for our customers.We're looking for a Senior Data Engineer to join our growing...
-
Senior Location Planning Specialist
1 month ago
Camberwell, Victoria, Australia coles Full timeAbout the RoleWe are seeking a highly skilled Senior Location Planner to join our dynamic team at Coles Group. As a key member of our Location Planning team, you will play a critical role in shaping the long-term growth strategy for our Food & Liquor business across specific states.Your Key ResponsibilitiesProvide accurate sales forecasts for new store...