Service Delivery Expert

4 days ago


Eastern Creek, Western Australia Norwest Recruitment Full time

Overview

Norwest Recruitment is a leading recruitment agency that prides itself on making its staff feel like part of the family. We are seeking an exceptional customer service professional to join our team as a Service Delivery Expert.

Job Summary

This is a full-time role based in Eastern Creek, offering a competitive salary of $63,000 + superannuation. As a Service Delivery Expert, you will be responsible for handling inbound customer enquiries via phone and email, managing a busy inbox, and supporting other states across Australia.

About You

To succeed in this role, you will need to have strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You should be committed to delivering excellent customer service and be eager to learn and take on new challenges.

Key Responsibilities

  • Handle customer enquiries via phone and email, providing solutions to spare parts, pricing, and warranty-related issues.
  • Manage a busy inbox, processing sales orders, credits, and general enquiries while working closely with the Supply Chain team.
  • Cover social media enquiries and promotions, ensuring timely responses and accurate information.
  • Support and collaborate with other states across Australia, fostering a seamless customer experience.

What We Offer

  • A dynamic and supportive work environment, promoting growth and development.
  • Ongoing training and support to enhance your skills and knowledge.
  • The opportunity to work with a tight-knit team, sharing ideas and expertise.
  • A comprehensive compensation package, including a salary of $63,000 + superannuation.

How to Apply

If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your resume for consideration.



  • Eastern Creek, Western Australia Amazon Full time

    Job Title: Delivery Station ManagerAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always...


  • Eastern Creek, Western Australia Amazon Full time

    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always focus on are safety,...

  • Sales Coordinator

    4 weeks ago


    Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Coordinator to join our team at Aluminium Specialties Group Pty Ltd. As a Sales Coordinator, you will be responsible for building strong relationships with our customers, providing product information and service, and undertaking various administrative support duties.Key...

  • Sales Coordinator

    3 weeks ago


    Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full time

    About Us...Aluminium Specialties Group Pty Ltd is a respected industry leader in the design and distribution of innovative aluminium systems. We offer fantastic career progression and long-term opportunities in our national Branch network.We currently have 14 locations throughout Australia, employing over 700 employees. This allows us to offer excellent...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job DescriptionAre you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Service Officer to join our team at Norwest Recruitment.Key Responsibilities:Handle inbound customer inquiries via phone and email, providing timely and effective solutions to their issues.Manage a busy inbox, processing sales orders,...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job DescriptionAre you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Service Officer to join our team at Norwest Recruitment.Key Responsibilities:Handle inbound customer inquiries via phone and email, providing timely and effective solutions to their issues.Manage a busy inbox, processing sales orders,...


  • Eastern Creek, Western Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team members are the face of our brand, and we're seeking talented individuals to join our Eastern Creek store.About the RoleWe're looking for customer-focused individuals who are passionate about service and customer experience. As a team member, you'll work...


  • Eastern Creek, Western Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for a part-time Customer Service Representative to join our Eastern Creek store team. As a key member of our...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Officer to join our team in a dynamic and supportive environment. This role is ideal for someone who enjoys helping people solve problems, managing a busy day, and working well in a team. About the Role:Handling inbound customer enquiries via phone and email Managing a busy inbox - processing...


  • Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full time

    About the Role:We are seeking a highly motivated and organized Sales and Customer Service Representative to join our team at Aluminium Specialties Group Pty Ltd.Key Responsibilities:Building strong customer relationships and providing exceptional product information and service.Creating quotes and taking customer orders via phone, fax, and email.Providing...


  • Eastern Creek, Western Australia Amazon Full time

    At Amazon, we're seeking an experienced Operations Shift Manager to lead our team of associates within our Delivery Station in Eastern Creek. As a key member of our operations team, you'll play a critical role in maintaining our customer expectations and ensuring customer orders are delivered at the right time, to the right location.Key responsibilities...


  • Eastern Creek, Western Australia Amazon Full time

    Role SummaryWe are seeking an experienced Operations Shift Manager to lead our team of associates within our Delivery Station in Eastern Creek. As an Operations Shift Manager, you will play a critical role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Key ResponsibilitiesLead and...


  • Eastern Creek, Western Australia Amazon Full time

    At Amazon, we're seeking an experienced Operations Shift Manager to lead our team of associates within our Delivery Station in Eastern Creek.This role is ideal for a motivated and results-driven individual who can maintain the highest levels of safety, quality, attendance, and performance.As an Operations Shift Manager, you'll play a critical role in...


  • Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full time

    About the RoleAs a Sales and Customer Service Coordinator at Aluminium Specialties Group Pty Ltd, you will be working as part of a vibrant and energetic team to build strong customer relationships, provide product information and service, and undertake a variety of administrative support duties.Main ResponsibilitiesCreating quotes and taking customer orders...


  • Eastern Creek, Western Australia Ricoh Full time

    {"Key Responsibilities": "CustomerRespond to customer inquiries, concerns, and requests promptly and professionally via phone and email communication channels.Assist customers with product navigation, troubleshooting, and usage to ensure a seamless and satisfactory experience.Process/escalate customer request/orders, ensuring accuracy and compliance with...

  • Truck Specialist

    2 weeks ago


    Eastern Creek, Western Australia Scania Full time

    Unlock Your Career PotentialAs a Scania Heavy Vehicle Technician based in Eastern Creek, you will be part of a talented team of experts dedicated to delivering exceptional quality, safety, and customer satisfaction.With a strong focus on quality workmanship and customer satisfaction, you will work on powerful V8 trucks, using state-of-the-art mechanical...


  • Eastern Creek, Western Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center Technical Operations Engineer to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.As a Data Center Technical Operations Engineer, you will work closely with our...


  • Eastern Creek, Western Australia Amazon Full time

    About the RoleWe're looking for an experienced Logistics Operations Manager to join our Amazon Logistics team. As a key member of our team, you'll be responsible for managing the day-to-day operations of our delivery stations, ensuring that our customers receive their orders on time and with exceptional service.Key Responsibilities- Review operational...

  • Area Sales Manager

    2 weeks ago


    Eastern Creek, Western Australia JPS Recruitment Full time

    Job Description:Key Responsibilities:Develop and execute sales strategies to increase revenue and sales growth in the NSW territory.Build strong relationships with existing clients and identify new business opportunities.Provide technical sales support to clients and educate them on our products and services.Manage the CRM system to track sales activities...


  • Eastern Creek, Western Australia Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Amazon. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our delivery stations, ensuring that our customers receive their orders on time and in excellent condition.Key ResponsibilitiesLead a...