Learning & Design Specialist - Ramp Position

7 days ago


Brisbane, Queensland, Australia Virgin Australia Full time

About the Role

The Learning & Design Specialist will play a key part in our team, responsible for designing and delivering initial, specialized skills, and recurrent training course material for Ramp team members. This role will also support the Academy Trainers in delivering content to our Ramp teams. Based at our Virgin Australia head office, you will work closely with the Academy Design, Academy Trainers, and Ramp Standards teams.

Responsibilities

  • Implement integrated learning and development packages for our Ramp teams, reflecting the needs of the business.
  • Design courseware, including training objectives, delivery methods, activities, content, media selection, and assessment instruments.
  • Review course feedback, safety investigations, safety data trends, and audit findings to make improvements or updates to courseware.
  • Network and maintain relationships with Subject Matter Experts from the frontline.
  • Support with delivering classroom and practical training for the Ramp team – Induction, Recurrent, and Up-skilling training.

Requirements

  • Bachelor Degree, Diploma, Cert IV qualification in teaching, adult learning, training & assessment or equivalent.
  • Demonstrated experience in course material design in Airline Ground Operations or an operational role.
  • Ramp team member experience.
  • Previous experience in training – classroom, practical, on the job.
  • Strong understanding of CASA regulations.
  • Exceptional interpersonal skills and ability to engage stakeholders.


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