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Vehicle Rental Specialist

2 weeks ago

Launceston, Tasmania, Australia beBeeCustomerExperience Full time $40,000 - $60,000

Rental Service Officers play a vital role in driving business growth and delivering exceptional customer experiences.

About the Role:
  • Meet and greet customers, offering tailored solutions to meet their vehicle rental needs
  • Process rental agreements efficiently, ensuring accuracy and timeliness
  • Respond promptly to customer inquiries and concerns, maintaining professionalism at all times
  • Conduct thorough vehicle inspections before and after rental periods, noting any damages or issues
  • Strive for sales excellence, achieving or exceeding targets through effective sales strategies
  • Stay up-to-date on current promotions, services, and products to provide informed assistance and support
  • Build strong relationships with customers, encouraging repeat business and referrals through excellent service and communication

Rental Service Officers work in a fast-paced environment, requiring flexibility and outstanding communication skills. They must be able to interact with customers, process transactions, and maintain accurate records.

The Ideal Candidate:
  • Possesses excellent communication and interpersonal skills, with the ability to build strong relationships with customers
  • Demonstrates a high level of adaptability, flexibility, and problem-solving skills
  • Has a strong understanding of vehicle rentals and related services, with the ability to communicate complex information effectively
  • Is highly organized, with strong time management and administrative skills
  • Shows a commitment to delivering exceptional customer service, with a focus on meeting and exceeding customer expectations
Benefits and Opportunities:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities to enhance skills and knowledge
  • Chance to work in a dynamic and fast-paced environment, with opportunities for career growth and advancement