Career Growth Opportunities

6 days ago

Hobart, Tasmania, Australia beBeeAccount Full time $72,000 - $108,000

Our company is an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.

Job Description

We're looking for an experienced customer service professional to join our team as an Account Manager. As an Account Manager, you will be responsible for managing customer relationships and delivering exceptional customer experiences.

Key Responsibilities:

  • Manage relevant customer relationships to support ongoing development, drive customer satisfaction, and achieve revenue and sales objectives.
  • Contribute to implementing segment and portfolio strategy to support retention and growth of customer portfolios.
  • Take accountability for managing inbound/outbound customer sales and service contracts, exploring sales opportunities, responding to queries, and escalating complaints and leads to more experienced team members as required.
  • Collaborate with peers, team members, and key stakeholders to identify and qualify leads.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong strategic thinking and ability to adapt to change.
  • Demonstrated commitment to relationship building and working in partnership with key stakeholders.
Benefits

We offer a range of benefits, including:

  • Performance-related pay.
  • Access to thousands of learning programs.
  • Global presence across 22 countries.
  • Purchased annual leave scheme.
  • Additional Telstra day off.
  • 30% discount on Telstra products and services.

Why Join Us?

We are a welcoming and inclusive community where everyone is respected, valued, and celebrated. We prioritize creating a workplace culture where everyone is safe and can thrive.

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