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Sales and Service Specialist

2 weeks ago


Gold Coast, Queensland, Australia Tesla, Inc. Full time
About the Team

We are a dynamic and innovative team, passionate about delivering an exceptional customer experience. As a Sales and Service Specialist, you will be responsible for working closely with customers, understanding their needs, and providing tailored solutions to meet their requirements.

Key Responsibilities:
  • Engage with customers, understanding their needs and preferences, and tailoring your approach to meet their requirements.
  • Educate customers about Tesla's product offerings, highlighting key features and benefits through various communication channels.
  • Schedule and co-pilot Test Drives for customers who demonstrate purchase intent or potential, contributing to maintaining a healthy sales pipeline.
  • Meet and exceed individual KPIs to achieve monthly sales and delivery targets, driving business success.
  • Presentation of Tesla's entire eco-system, executing sales and delivery operations with minimal guidance required.
  • Provide superior customer service throughout the full sales and delivery cycle, including continued support during ownership.