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Insurance Customer Experience Specialist
1 month ago
This is an exciting opportunity to join our team as a Client Services Officer, where you will play a key role in providing exceptional customer experiences to our existing clients. You will be responsible for building long-term relationships with our customers, providing support for their ongoing insurance needs, and working closely with other departments to achieve the best outcomes.
Key Responsibilities:
- Provide exceptional customer service and support to clients via phone and email
- Build and maintain strong relationships with clients to understand their needs and provide tailored solutions
- Work collaboratively with other departments to achieve business objectives and deliver excellent customer experiences
- Develop and implement strategies to improve customer satisfaction and retention
- Stay up-to-date with industry developments and ensure compliance with regulatory requirements
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive team environment
- Access to training and development programs to enhance your skills and knowledge
- A chance to work with a market leader in the specialist insurance industry
About NTI:
NTI is a market leader in the specialist insurance industry, with over 50 years' experience and a commitment to being a Best Employer of the Best People. We offer a range of benefits and opportunities for our employees, including a competitive salary and benefits package, opportunities for professional development and growth, and a dynamic and supportive team environment.
