Customer Experience Specialist

1 month ago


Chatswood, Australia Medibank Private Limited Full time

We are seeking a Customer Experience Specialist to provide exceptional customer service and support to our clients. This role is crucial in delivering outstanding service and ensuring customer satisfaction through various channels.


About the Role:


This position involves working closely with the team to achieve sales targets, grow and maintain customer relationships, and provide personalized support. You will be responsible for providing timely and professional responses to customer inquiries and resolving issues effectively.


Key Requirements:



  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide support to colleagues.
  • Strong problem-solving and adaptability skills.
  • Results-driven and self-motivated.
  • Ability to work in a fast-paced environment and meet sales targets.

Why You'll Love It:


Work with a dynamic team to deliver exceptional customer experiences and drive business growth. Enjoy flexible working arrangements and access to a range of skills development opportunities. Join a culture that values diversity, inclusion, and innovation.


Medibank is committed to making real change to create the best health and wellbeing for all of Australia. If you are passionate about customer service and want to make a difference, we want to hear from you.



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