Customer Service Manager

2 weeks ago

Geelong, Victoria, Australia beBeeHospitality Full time $43,000 - $72,000
Front of House Manager Position Overview

This is a unique opportunity to excel in a customer-centric environment where you will be responsible for overseeing all front-of-house operations.

The successful candidate will manage daily front-of-house activities, including staff scheduling and event coordination. They will uphold the highest standards of customer service and quality control, collaborate with the kitchen team to ensure seamless service, handle guest inquiries and resolve issues with professionalism, and drive sales to achieve financial objectives.

We are seeking an experienced hospitality professional who can effectively manage multiple tasks in a fast-paced environment. The ideal candidate will possess excellent communication and interpersonal skills, a commitment to excellence and attention to detail, and flexibility to work evenings, weekends, and holidays.

This role offers opportunities for professional growth and advancement in a supportive environment.

  • Manage front-of-house operations, ensuring exceptional customer experience
  • Collaborate with the kitchen team to deliver seamless service
  • Handle guest inquiries and resolve issues professionally
  • Drive sales to achieve financial objectives

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