
Release Management Specialist
1 day ago
This is a highly visible role that requires an experienced and strategic Lifecycle and Release Manager to drive asset, release, lifecycle, and configuration management capabilities across the enterprise.
You will lead the governance and delivery of asset, release, lifecycle, and configuration management processes, influencing stakeholders across customers, vendors, and internal teams to ensure high-quality service delivery, governance, and automation adoption.
Your Key Responsibilities:
- Lead the development and implementation of asset, release, lifecycle, and configuration management processes to support operational health and compliance.
- Manage and improve CMDB accuracy and asset data quality to inform business decisions.
- Provide strategic and operational leadership of release pipelines, ensuring successful planning and rollout of changes.
- Oversee stakeholder and vendor governance forums, driving automation and continuous improvement initiatives.
- Monitor and report on ITSM process performance, delivering insights and recommendations to senior leaders.
- Drive the adoption of ITIL best practices and embed process improvements across the organisation.
We're Seeking:
- Extensive ICT industry experience, including strategic and operational service management expertise.
- Strong experience in asset, release, lifecycle, and configuration management practices.
- ITIL v4 Foundation (or extensive ITIL experience) and understanding of Agile methodologies in ITSM environments.
- Exceptional stakeholder management skills, with the ability to influence senior leaders, vendors, and customers.
- Strong analytical and reporting skills, with experience using CMDB and ITSM tools.
- Proven success in driving automation and continuous improvement initiatives within complex ICT environments.
Benefits:
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.
What We Offer:
A chance to make a real impact in the ICT industry and contribute to the success of our organisation.
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