Inventory Coordinator

This is a dynamic role that blends hands-on warehouse coordination with digital and e-commerce support. The ideal candidate will be analytical, highly organised, and confident working independently, with excellent computer skills and ease with digital systems.

• We are seeking a skilled warehouse coordinator to coordinate daily warehouse operations including receiving, unpacking, and organising new arrivals.
• The successful candidate will oversee the replenishment of stock to stores quickly and accurately.
• Manage order fulfilment — pick, pack, and dispatch online orders to brand standards.
• Deliver stock between warehouse and boutique using the company van.
• Maintain inventory accuracy through regular stocktakes, investigations, and reporting.
• Liaise with managers to implement appropriate actions for any stock shortfalls.
• Support loss prevention and ensure stock is stored and presented correctly.

• Support the remote Digital Coordinator with product management — uploads, descriptions, imagery, and tagging.
• Assist with ongoing online store maintenance, ensuring products are accurately represented, collections remain current, and sold items are removed promptly.
• Manage the customer care inbox — handling quotes, refunds, new orders, freight requests, and general enquiries with superb communication.
• Troubleshoot inventory discrepancies between the warehouse and digital platforms.
• Contribute to the smooth operation of Shopify and Retail Express (training provided if required).
• Liaise confidently with boutique staff, suppliers, and the remote digital team.

• You must have exceptionally strong computer skills — fast, confident, and highly competent from years of daily use.
• Excellent written and verbal communication, with a natural ability to deliver clear and warm customer care.
• Proficient with Google Drive, Excel, e-commerce platforms, and inbox management.
• Quick to learn new inventory and e-commerce systems.
• Prior experience in warehouse coordination, stock management, or e-commerce support.
• Analytical mindset with strong problem-solving ability.
• Physically comfortable handling stock, moving boxes, and setting up displays.
• Retail Express experience highly regarded; Shopify knowledge a plus.
• Current driver's licence (required for deliveries).
• Self-motivated, reliable, and confident working autonomously.