Customer Relationship Manager

6 days ago

Gawler, Australia beBeeCustomerService Full time $65,000 - $85,000

At BlueScope, we are driven by innovation and pride ourselves on the technologies in our products that inspire and protect everything from hospitals to stadiums.

The Opportunity

This is a Monday to Friday day shift opportunity to join our Fielders business as a Customer Service Representative. You will be responsible for delivering customer-inspired outcomes that support architects, engineers, builders and property owners in creating their vision.

Key Responsibilities:
  • We collaborate with internal stakeholders to ensure customer expectations and requirements are met.
  • We prepare and follow up on customer quotes while supporting our sales teams across Australia.
  • We provide internal support and regular feedback to our sales teams with customer information.
  • We resolve issues and seek ways to improve the customer's experience.

You will bring excellent communication, negotiation and interpersonal skills, a strong customer focus and the ability to resolve issues effectively.

What We Offer:
  • Ongoing career development opportunities.
  • Employee benefits with discounts on health and wellbeing products.
  • Team lunches and activities.
  • An Employee Assistance Program.

We welcome enthusiastic individuals who are passionate about delivering exceptional customer service and building constructive relationships.

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