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Customer Experience Leader
1 week ago
We are a passionate team seeking an experienced retail leader to drive our success.
Critical to this role is guiding team members to attain excellence in customer service and sales. The ideal candidate will possess impeccable attention to detail, ensuring operational and service standards are consistently met.
About You- As a seasoned retail people leader, you will confidently set goals and targets with your team and manage their success on a regular basis.
- You will have a strong understanding of visual merchandising for fashion/apparel and work with the team to ensure the store remains well presented, tidy, and engaging for customers.
- You will model exceptional customer service and coach a team to deliver the same.
- You will be able to resolve complaints and queries in a professional manner.
- Your focus on zero harm will prioritize the safety of our customers and team.
- A competitive remuneration package, including superannuation.
- A rotating roster offering every second weekend off.
- A generous parental leave policy supporting both primary and secondary carers.
- Access to the 'Perks Program', providing corporate rates on travel, accommodation, health and fitness, financial services, insurances, and entertainment.
- Long-term career opportunities across Super Retail Group.
