Digital Product Strategist

3 days ago

Melbourne, Victoria, Australia Australian Unity Full time

About Australian Unity


Australian Unity is a leading wellbeing company that has been delivering health, wealth, and care services to its members and the community for over 180 years. Our purpose is to positively impact the wellbeing of millions, and we achieve this by reinvesting our profits to deliver products and services sustainably that matter most to our members, customers, and the community.



The Role


We are seeking a highly skilled Digital Product Strategist to join our team and be at the forefront of shaping our digital future. As a key member of our product team, you will craft the vision and strategy that drives our product teams to solve meaningful customer and business challenges.



Key Responsibilities



  • Work closely with business areas, including sales, support, marketing, and engineering, to define success, validate propositions, and deliver the best possible customer experience.
  • Translate product strategy into detailed requirements for prototyping and development by the delivery team.
  • Identify areas for growth and create digital roadmaps to help drive digital sales and adoption.
  • Work with Digital Designers and Researchers to run discovery and design sprints to identify opportunities and validate hypotheses.
  • Prioritise product features and communicate reasoning to stakeholders.
  • Define and track success metrics.
  • Work to iteratively meet the needs of all our customers and provide value across the whole product lifecycle.
  • Develop and implement product strategy and vision that is consistent with the group digital strategy and business strategy.
  • Validate ideas and ensure teams are aligned to business goals. Identify customer needs, and support stakeholders to understand and define the business values.
  • Manage the end-to-end digital product development process aligning to group frameworks and processes.
  • Gather and prioritise requirements based on customer needs, market trends, and business priorities. Define clear and actionable user stories and acceptance criteria.
  • Manage the product planning process, and work cross-functionally to keep the digital roadmap on track and relevant.
  • Monitor key performance indicators to assess product performance and user engagement. Use data and insights to identify areas for improvement and optimization.


What We Offer


We offer a range of great employee benefits and rewards, including a competitive salary, bonus program, additional yearly Well-Being and Community leave days, 14-week paid parental leave, Employee Referral Program, Employee Assistance Program, Maxxia Rewards, and discounts across the Australian Unity business.


For further information on our benefits, please visit our website.


Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people.

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