Customer Focused Healthcare Specialist
3 days ago
Enhance Patient Experience
\The role of the Patient Experience Officer is to ensure that patients receive exceptional care and attention. This involves communicating effectively with patients, carers, and clinical staff to improve their overall experience.
\This position requires a customer-focused individual who is passionate about delivering great patient experiences every day. The successful candidate will be responsible for enhancing effective patient and carer communication, particularly between the patient, carer, and clinical staff.
\The focus of this role is improving the experience for patients located in the waiting room of the Emergency Department. The successful candidate will oversee the coordination of patient and carer communication in the emergency department waiting room.
\This position offers opportunities for career progression, professional development, and secondment. We offer a range of benefits, including salary packaging, fitness passport, employee assistance program, and discounted health insurance.
\We are committed to creating an inclusive environment for all employees. Our goal is to ensure that children and young people feel safe, supported, and included in their care.
\For more information, visit our website or follow us on social media to learn more about this opportunity.
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