Digital Customer Experience Expert

7 days ago


Geelong, Victoria, Australia Capgemini Full time
About the Team

Capgemini's Digital Customer Experience team is a collaborative and dynamic group of professionals who share a passion for delivering exceptional customer experiences through the use of Salesforce technology.

As a member of our team, you will have the opportunity to work on a wide range of projects, from small-scale implementations to large-scale transformations. You will also have the chance to collaborate with other talented professionals in the Salesforce community and contribute to the development of innovative solutions.

Key Responsibilities:

  • Design and implement Salesforce solutions using Service Cloud, Sales Cloud, and Community Cloud.
  • Develop and maintain technical documentation and standards.
  • Collaborate with cross-functional teams to deliver client projects.


  • Geelong, Victoria, Australia Deakin University Full time

    Career Advancement OpportunitiesAs a Senior Partner at Deakin University, you will have the opportunity to advance your career in a dynamic and innovative environment. You will be part of a team that is dedicated to delivering excellent customer experiences and driving digital innovation.Your primary focus will be on building and maintaining relationships...


  • Geelong, Victoria, Australia Cotton On Group Full time

    Cotton On Group CultureWe believe in creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us. As a member of our team, you will be part of a dynamic and supportive environment that encourages collaboration, creativity, and innovation.About the RoleIn this role, you will lead the SEO strategy...


  • Geelong, Victoria, Australia Randstad Full time

    We are looking for a highly skilled Digital Architect to join our team at Randstad. As a key member of our technology strategy team, you will play a crucial role in driving the development of innovative digital solutions for our clients.Your Key Responsibilities:Design and implement scalable, customer-centric digital solutions.Develop integration strategies...


  • Geelong, Victoria, Australia Capgemini Full time

    Capgemini is a global leader in technology consulting, digital transformation, and cloud infrastructure services. We are committed to delivering innovative solutions that drive business agility and cost reduction for our clients.As a Digital Experience Specialist, you will be responsible for managing the knowledge management approval flows, ensuring that...


  • Geelong, Victoria, Australia Bendigo & Adelaide Bank Full time

    Empowering Customer SuccessBendigo & Adelaide Bank is seeking a highly motivated individual to join our team as a Customer Service Officer. In this dynamic role, you will be responsible for delivering exceptional customer service, helping customers achieve their financial goals, and partnering with specialists within the branch.Develop in-depth conversations...


  • Geelong, Victoria, Australia Viatek Full time

    What We're Looking ForWe're seeking a highly motivated and technically skilled individual who is passionate about delivering exceptional customer service and technical support. If you have a strong background in digital copying technology, networking technologies, and mechanical systems, and a proven track record of working effectively with customers, we...


  • Geelong, Victoria, Australia Capgemini Full time

    About CapgeminiAt Capgemini, we empower our clients to achieve their digital transformation goals through the strategic use of technology. With a diverse global collective of experts, we deliver innovative solutions that drive business value and growth.We believe in fostering an inclusive culture where everyone can bring their authentic selves to work,...


  • Geelong, Victoria, Australia Deakin Business School Full time

    At Deakin Business School, we are seeking a highly skilled and experienced Cyber Security Expert to join our team.Job Description:This is an exciting opportunity for a seasoned professional to play a critical role in protecting our information systems by identifying, analysing and mitigating security threats. As a Cyber Security Expert, you will be...

  • Innovation Expert

    1 day ago


    Geelong, Victoria, Australia Deakin University Full time

    At Deakin University, we are committed to making a positive impact through our excellence in education and research. As a Senior Partner, you will play a key role in driving digital innovation and facilitating partnerships with Deakin's leaders.About the Role:Ensure effective partnerships with Deakin's leaders to facilitate contemporary solutions in the...


  • Geelong, Victoria, Australia LanceSoft, Inc. Full time

    About the Role:LanceSoft, Inc. is transforming its approach to customer-centric retailing by revolutionizing how businesses connect with their customers.We seek a highly skilled Senior Technical Program Manager to drive our customer-centric retailing strategy, which will reshape the way we understand, interact with, and serve our customers.This is a unique...


  • Geelong, Victoria, Australia Deakin University Full time

    About UsAt Deakin University, we are committed to making a positive impact through our excellence in education and research. Our Infrastructure and Digital Division drives digital innovation to deliver intelligent, future-focused solutions that anticipate and respond to digital needs.The Senior Partner plays a critical role in facilitating partnerships with...


  • Geelong, Victoria, Australia Deakin Business School Full time

    At Deakin, we're committed to making a positive impact through our excellence in education, research, and innovation. As the Cyber Security Leadership Expert, you'll play a critical role in protecting our information systems by identifying, analysing and mitigating security threats.This specialist position operates across the full range of cyber security,...


  • Geelong, Victoria, Australia Randstad Full time

    We are seeking a skilled Digital Architect to drive the development of innovative digital solutions for a leading New Zealand company.Key Responsibilities:Design and implement scalable, customer-centric digital solutions, including ticketing platforms, point-of-sale solutions, web development, CMS, and B2C applications.Develop integration strategies to...


  • Geelong, Victoria, Australia REALIGN LLC Full time

    About the RoleWe're seeking a highly skilled Business Consultant to join our team at REALIGN LLC. As a consultant, you'll play a critical role in driving digital transformation and modernization across various industries. Your expertise will help organizations adapt to changing business landscapes and improve operational efficiency.In this role, you'll be...


  • Geelong, Victoria, Australia Scotiabank Full time

    About the RoleOur Senior Customer Experience Associates are the face and heart of our branches, dedicated to providing exceptional service throughout the customer's journey. Key responsibilities include:Acting as a lobby leader, ensuring customers are triaged and/or assisted in a timely manner.Contributing to the Branch's targets by identifying and...


  • Geelong, Victoria, Australia LanceSoft, Inc. Full time

    LanceSoft, Inc. is embarking on a transformative journey to revolutionize customer-centric retailing strategies.We are seeking an exceptional Digital Transformation Director to drive complex programs with direct impact on business operations and customer experience.This role offers a unique opportunity to lead cross-functional agile teams in developing and...

  • Branch Ambassador

    4 days ago


    Geelong, Victoria, Australia Scotiabank Full time

    About the JobThis role involves working closely with customers, understanding their financial goals, and providing tailored solutions to meet their needs. As a Senior Customer Experience Associate, you will:Build strong relationships with clients and deliver excellent customer service.Uncover and solve customers' needs through effective communication and...

  • Graphic Artist

    6 days ago


    Geelong, Victoria, Australia Jetsteam Digital Inc. Full time

    Job Description: Digital Media SpecialistWe are looking for a talented Digital Media Specialist to join our team. This role involves designing high-quality digital media content for various clients, including ad creatives, social media graphics, and other visual materials.Key Responsibilities:Researching Branding Standards: Understand client branding...


  • Geelong, Victoria, Australia Bendigo Superannuation Pty Part time

    We are seeking a Customer Experience Ambassador to join our team in Altona. As a permanent part-time employee, you will work 30 hours per fortnight, two days a week.About the PositionAs a Customer Experience Ambassador, you will be responsible for delivering exceptional customer experiences and building strong relationships with our customers and the wider...


  • Geelong, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Bendigo & Adelaide Bank. In this role, you will be responsible for providing exceptional customer service, resolving complex customer issues, and identifying opportunities for growth and development.As a key member of our team, you will work closely...