Late Shift Manager Position

6 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $56,000 - $86,000
Overnight Hospitality Lead

The Overnight Hospitality Lead assumes responsibility for ensuring the highest standards of service and hospitality are delivered to guests during the overnight shift. This involves overseeing all property operations, monitoring compliance with guidelines, and reviewing performance data to measure productivity.

Main Responsibilities:

  • Monitor and enforce adherence to operational guidelines.
  • Ensure a safe working environment for employees.
  • Manage period-end inventory controls.
  • Analyze financial statements and performance metrics to evaluate goal achievement.
  • Assist in resolving guest issues and implementing plans to prevent recurrence.
  • Promote teamwork and employee morale.
  • Foster employee relations through recognition, team-building activities, and rewards.

Requirements:

  • A high school diploma or equivalent; 4 years of experience in guest services, front desk, housekeeping, or related areas.
  • Or, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field; 2 years of experience in guest services, front desk, housekeeping, or related areas.

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