Career Opportunity for Financial Experts

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $140,000
Job Title: Customer Banking Specialist">

As a key member of our retail banking services team, you will play a vital role in delivering exceptional customer experiences to personal and small business customers.

Our team has been serving local communities for over 100 years, offering market-leading products and technology. Every interaction counts, from opening their first account to planning for retirement.

In this role, you will have the opportunity to:

  • Conduct in-depth conversations with customers to understand their banking needs and provide tailored solutions.
  • Complete financial health checks to assess customers' financial situations and identify areas for improvement.
  • Provide education and demonstrate in-branch technology and digital banking options to empower customers to make informed decisions.
  • Problem-solve and provide effective solutions while championing our risk-adverse culture.

We are seeking individuals with:

  • Proven experience in delivering exceptional customer service, ideally in financial services, retail or hospitality.
  • Excellent communication skills and the ability to articulate complex financial terms clearly.
  • The ability to ask the right questions, find solutions, act with integrity and put customers at the forefront of everything they do.
  • A genuine interest in building a career that improves the financial well-being and lives of our customers.

At our bank, we are committed to making a positive impact on the lives of our customers and employees. We welcome applications from candidates who share our values and passion for delivering exceptional customer experiences.

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