ICT Systems Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCareers Full time $69,999 - $124,999
About the Role

We are seeking a skilled ICT Support Engineer to play a key role in ensuring the smooth operation of our ICT systems. As an ICT Administrator, you will be responsible for supporting service coordination functions and enabling efficient digital workflows across homecare, nursing, and administrative services.

  • Manage and support digital tools used in rostering, scheduling, and service delivery
  • Provide responsive ICT support and resolve technical issues for staff members
  • Digitise and maintain service forms, records, and dashboards
  • Collaborate with service coordinators to streamline and improve digital processes
  • Train staff in the use of relevant ICT systems and tools
  • Ensure data integrity, privacy, and backups in line with organisational policies
  • Support the implementation of ICT projects and drive continuous improvement initiatives
What We Are Looking For
  • A Master's or Bachelor's degree in Information Technology or a related field
  • Strong skills in healthcare ICT systems administration and end-user support
  • Excellent problem-solving, attention to detail, and analytical skills
  • Clear and effective communication and collaboration abilities
  • Experience with digital rostering systems or CRMs is highly desirable
  • An understanding of data protection and privacy within healthcare settings is essential
  • Skills in cybersecurity and training on digital safety for vulnerable clients and other end-users are highly valued
  • The ability to prioritise tasks and work autonomously in a fast-paced environment is crucial
  • Previous experience in community health or aged care is highly recommended
What We Offer
  • A remote regional ICT experience with a supportive and innovative team
  • Professional development opportunities in ICT and healthcare systems
  • Flexible work arrangements to suit your lifestyle and preferences
  • The chance to enjoy a rewarding career in a stunning coastal community with a great work-life balance

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