ICT Support Specialist

2 weeks ago


CoomaMonaro, Australia St George Christian School Full time
Job Title: ICT Support Technician

Snowy Mountains Christian School is seeking a skilled ICT Support Technician to join our team. As a key member of our technical services team, you will be responsible for providing technical support, escalation, and training to staff and students.

Key Responsibilities:
  • Deliver ICT services in line with SMCS policies and procedures
  • Provide technical support for staff and students
  • Ensure all service desk jobs are prioritized and actioned in a timely manner
  • Assist in the management and use of hardware, including digital and audio/visual devices
  • Assist in configuration, deployment, and maintenance of the operating environment
  • Escalate or assign tasks to third-party service providers, where applicable
  • Maintain knowledge of the system and ensure the operating environment is safe for staff and students
  • Develop and maintain documentation and electronic resources to promote the use of ICT
  • Stay informed about current developments in ICT and communicate these to the Financial Administrator
  • Undertake formal and informal training to improve skill set in hardware/software used by the School
Requirements:
  • Be a committed Christian
  • Have a genuine interest in technology
  • Have good people and communication skills with a great customer service ethic
  • Have the ability to work independently and show initiative
  • Have a keen interest in working on larger IT projects and rollouts
  • Have sound knowledge of the Microsoft 365 online suite

Applicants should visit our website for more information and to apply for this position.



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