
Front Desk Professional
2 weeks ago
Join us in our busy healthcare clinic as a Casual Front Desk Professional. We are seeking an individual with excellent communication skills and a friendly demeanor to join our front-of-house team.
This is a casual position, mainly required on Fridays between 8am and 6pm. You will be responsible for managing the reception area, handling client communications, and providing exceptional customer service.
- Bright and bubbly personality
- Independence & motivation
- Work as part of a team
- Amazing customer service
- Professionalism
- Problem solving
- Reliable
- Responsible
The successful applicant will possess basic computer skills or be willing to learn. Key responsibilities include answering phone calls from various locations, making appointments, amending bookings, processing online claims and payments via EFTPOS or HICAPS, and banking and reconciliation.
As part of our large team of healthcare professionals, you will receive comprehensive training and support to ensure your success in this role. Our front desk professional plays a vital role in supporting our clinicians, including sterilising tools, cleaning and organising the clinic, calling clients, and managing the clinicians' diary.
We encourage applications from individuals at all levels of experience.
Key Qualifications:- A high school diploma or equivalent
- Basic computer skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
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