
Career Opportunities
2 weeks ago
To achieve exceptional customer service and maintain high standards, colleagues require empowerment. Key responsibilities include leading by coaching and developing people to excel, recognising improvement, and celebrating successes.
- Empower teams to own their role in caring about customers, standards, and efficient operation.
- Develop a clear talent plan for colleagues and team support managers to ensure succession requirements are met.
- Listen to and act on colleague feedback to create a positive work environment.
- Ensure leadership presence on the sales floor during trading hours to drive service and standards.
- Work with the team to deliver accurate execution of processes and guidelines.
- Follow a clear framework to plan and execute daily, weekly, monthly, and quarterly activities.
- Support the store to trade safely and legally.
- Drive high performance through consistent delivery of key inputs aligned with business goals.
Key Skills Required:
- Excellent customer service skills
- Leadership and coaching abilities
- Talent planning and development expertise
- Communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
Benefits:
This role offers opportunities for career growth and development, as well as a chance to work in a dynamic and supportive team environment.
About the Job:
This job requires a unique blend of leadership, coaching, and communication skills. If you're passionate about delivering exceptional customer service and maintaining high standards, this could be the perfect opportunity for you.
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